Dear Jahnvi Raval,
Thank you for Purchasing Voltas Air Conditioner on 15-Aug-2021.
Your product has been registered in our system to vide reference no. 21082106680
Your product is eligible for the following warranty as detailed below:
Standard Warranty: The product is eligible for Standard Warranty as mentioned in the warranty booklet for a period of 12 months from the date of purchase. Refer to warranty booklet for terms and coverage.
Additional Component Warranty: The product is eligible for Additional Component Warranty after expiry of Standard Warranty as mentioned above for a further period of 48 months. Refer below table for coverage.
| Component | Part Covered | Labour Covered |
|---|---|---|
| Compressor | Y | N |
Extended Warranty: The product is eligible for Extended Warranty as a special promotional offer, after expiry of Standard Warranty as mentioned above for a further period of 48 months. Refer below table for coverage.
| Component | Part Covered | Labour Covered |
|---|---|---|
| Display PCB | Y | Y |
| Drain Pipe | N | Y |
| PM Service | N | N |
| Accessories | N | Y |
| Thermostat | Y | Y |
| Sensor | Y | Y |
| Remote | Y | Y |
| PFC Coil | Y | Y |
| PCB | Y | Y |
| Motor | Y | Y |
| Capacitor | Y | Y |
| Capillary | Y | Y |
| Condensor Coil | Y | Y |
| Electrical Spares | Y | Y |
| Blower | Y | Y |
| Evaporator Coil | Y | Y |
| Fan Blade | Y | Y |
| Flare Nut | Y | Y |
| Valve | Y | Y |
| Service | Y | Y |
| Louver Motor | Y | Y |
| Copper Pipe | Y | Y |
| Comp_Acc | N | Y |
| Drain Tray | N | Y |
| Front Panel | N | Y |
| Plastics | N | Y |
| Sheet Metal Parts | N | Y |
| Chasis | N | Y |
| Compressor | N | Y |
The Warranty under takes the repair or replacement of functional components due to malfunction during normal usage as per the terms and condition mentioned below for the following customer:
Customer Name:- Jahnvi Raval
Registered Phone No:- 9638241929
Date of Purchase:- 15-Aug-2021
Model:- 4512669
Serial No.:- 4512669F21CE93811 / 4552623B21BC63076
Purchased From:- Vijay Sales
Terms & Conditions are as mentioned below:
1) Warranty coverage (as applicable and mentioned above) is on functional components; Components will be repaired or replaced with a same or equivalent component, except plastic components like grill, louvers, etc). Labor & Gas charging will be free or chargeable as per coverage.
2) The Warranty does not entitle for a product replacement in case of any delay in repairs. In case Voltas is not able to repair and make the product functional due to non-availability of components, Voltas shall replace the unit with a new equivalent model as a replacement after charging additional amount of 20% per year of the purchased value for each year after expiry of standard warranty.
3) The warranty will be void in case the Air Conditioner is a) Improperly installed by third party, repaired by unauthorized personnel, modified, improper usage, or due to faulty electric supply/connection, Voltage fluctuations, etc. b) Damage is caused by accident, fire or misuse; or c) The original serial numbers are removed, obliterated or altered from the air conditioner.
4) Customer to register Preventive Maintenance Service every SIX (6) months with Voltas, for the entire period of Warranty and Extra Warranty. Only Voltas Authorized Service Partner to carry out the Preventive Maintenance Service. Standard Labor Charges toward carrying out this maintenance will have to be borne by customer as per rate prevailing at that point of time. This is required to ensure proper functioning of the unit and to enjoy the benefits of Warranty and Extra Warranty on components, labor and gas.
5) The paid preventive maintenance after standard warranty has to carried out by Voltas Authorized Service Center only.
Note: If the provided details are found to be incorrect at any point of time during the said period then warranty will not be applicable. This additional warranty in not transferrable in case the unit is sold by the original purchaser to someone else.
| Name | Jahnvi Raval |
| jahnviraval9@gmail.com | |
| Registered Phone No | 9638241929 |
| Alternate Phone No | |
| Contact No | |
| Address | A-903 KAVERI SANGAM, NEAR SHILAJ CIRCLE, Dascroi, Thaltej ,Gujarat |
| City | Dascroi |
| District | Ahmedabad |
| State | Gujarat |
| Pincode | 380058 |
Request you to verify your details given above and in case of any corrections required or further assistance (or) complaint, kindly call us on – <9650694555/1860599455/> or SMS “AC” to 56677 for call back (Charges apply) or write to us as <Vcare@voltas.com>.
Our customer self-service website https://www.voltasservice.com or reach us on WhatsApp 9650694555, simply click wa.me/919650694555?text=Hi
For extended warranty related query please write us on WTA@voltas.com
For full details of Warranty of Product – Please refer User manual provided along with product.
Thanks & Regards,
Voltas Team.
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